About Us

ACRELEC is a global technology company transforming customer experiences for restaurant and retail brands. With decades of expertise, we develop innovative platforms that enhance engagement, streamline efficiency, and improve operations.

kiosk-customer-1

Who We Are

For 20 years, ACRELEC has partnered with leading hospitality and retail brands, developing diverse digital solutions like digital signage, interactive kiosks, and self-service systems. Our innovative technologies enhance consumer engagement, streamline operations, exceed customer expectations, foster loyalty, and significantly boost conversion rates to maximise profitability and redefine modern consumer interactions.

22

Offices

275

Projects

5000

Kiosks Deployed (UK)

68

Clients

Meet Our Senior Leadership Team

Our senior leadership team offers extensive experience, strategic vision, and exceptional leadership to enhance client relationships.

anna-warren

Anna Warren

CEO & Transformation Officer

chris-betts-profile

Chris Betts

Commercial Director

rhod

Rhodri Williams

Service Delivery, Support & Supply Chain Director

jim-bannerman

Jim Bannerman

Senior Project Director

simon-castle-1

Simon Castle

Projects & Development Director

katie-fitzgerald

Katie Fitzgerald

Finance & HR Director

The ACRELEC Process

support

End-To-End Service Provision

We offer end-to-end solutions, managing bespoke projects from staging to testing and deployment. With in-house development and manufacturing, we act as your extended team, ensuring seamless project delivery and success.

solar-login

Customer Support

Our dedicated helpdesk and support team covers all aspects of the technology stack, utilising top-tier support software and processes, achieving an impressive 90% resolution rate for customer issues and inquiries.

users

Global Team

At ACRELEC, our global team brings diverse perspectives and expertise, driving innovation and agility. This enables us to deliver tailored, cutting-edge solutions that resonate locally while maintaining global competitiveness.

Odema: Enhancing IT Services in the UK

In July 2022, ACRELEC acquired IT deployment specialists, Odema. This acquisition marked a significant milestone for enhancing our service capabilities in the UK. Merging the excellence of skills, knowledge, capabilities and products of ACRELEC and Odema enables us to reach our full collective potential even further.

Odema excels in IT deployment, maintenance, and support, earning a reputation for quality engineering and reliable service. As one of McDonald’s preferred IT suppliers, Odema’s expertise is well-recognised. Their commitment to technical expertise, quality, and reliability sets them apart.

 

We are proudly a Restaurant and Retail Technology Company that uniquely serves our customers as a one stop shop.

 

installation-image
galaxy

Corporate Social Responsibility (CSR)

Aware of current and future challenges, the ACRELEC group is committed to reducing its environmental impacts and protecting the health and safety of its employees and collaborators, in compliance with international laws and standards.

Our Unique Selling Points

ACRELEC sets itself apart with tailored, all-in-one solutions. We deliver innovative technology that enhances customer experiences and adapts to your business needs.

users
Provision

We provide end-to-end solutions, managing everything from bespoke projects to staging, testing, and deployment.

support
 Customer Support

Dedicated Helpdesk and support resource to cover every aspect of the technology stack.

settings
Technology

Explore our customisable hardware, designed for any customer journey—indoors or out.

bi_tools
 Bespoke Kiosks

ACRELEC designs bespoke kiosks tailored to fit any business, enhancing brand style and seamlessly integrating with operational needs.

who-we-are-image-1

Careers at ACRELEC UK

We are constantly seeking new talent. Join our family and help shape the future of retail and QSR technology. We also offer trainee/apprentice opportunities across various business areas. Interested? Email us at talent@acrelec.co.uk to learn more!

 

We have a full team at the moment! But keep checking back – we add on new roles all the time. And if you can’t wait for the right job to come up, get in contact anyway. We love a team player!

 

We Want to Hear From You

If you want to talk to us about how we can help you transform your customer experience or ask about our latest technology you can reach us on the form below. Someone will be in touch as soon as possible!