Trusted Support Services

Our maintenance support encompasses remote assistance, helpdesk services, break-fix solutions, and engineering expertise, ensuring comprehensive coverage for your technical needs and issues.

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Engineered For Success

Our dedicated team of in-house engineers are always ready to address any unlikely hardware issues that may arise. Each of our highly qualified engineers are equipped to provide comprehensive training, go-live support, and on-site commissioning. This ensures that every store is fully optimised and operational before opening.

 

We pride ourselves on delivering exceptional service and support, ensuring a smooth and efficient setup process. With our expertise, you can be confident that your store will be ready to meet all operational demands from day one.

“What Our Clients Are Saying” Testimonials

Our goal in opening a new concept store was to prioritise customer experience and service. Despite challenges in implementing complex IT processes, we are evolving through our learnings. Acrelec’s support has been crucial for our IT, Commercial, and Marketing teams, especially with adaptable digital screens.

Simon Harrison

Caffè Nero- Operations Manager

Our partnership with Acrelec has been invaluable, growing stronger over the years. Their unwavering commitment to quality and customer satisfaction aligns perfectly with our core values, significantly enhancing customer experiences and fostering a collaborative, innovative environment for mutual growth.

Hannah Smith

SAMSUNG – Account Manager

BIMS is thoroughly impressed with Acrelec’s outstanding work. Their innovative solutions have revolutionised our customer experience, greatly enhancing operational efficiency. This has significantly improved customer satisfaction and overall business performance, showcasing their exceptional commitment.

Karim Zigheche

BIMS – Managing Director

Acrelec has been a fantastic partner in helping us enhance our customer experience at Pasta Evangelists. Their innovative solutions have streamlined our operations, allowing us to serve our customers more efficiently and effectively. Their support has been invaluable in driving our success.

Ebru Bircan

Pasta Evangelists – Brand and Marketing Director

At Archie’s, we’ve been proud customers of Acrelec for some time, using their kiosk systems across all our major stores. The impact has been incredible—Acrelec kiosks have significantly boosted our sales and enhanced the customer experience. We highly recommend their innovative solutions.

Marnie Ahmed

Archie’s – Marketing Manager

We Want to Hear From You

If you want to talk to us about how we can help you transform your customer experience or ask about our latest technology you can reach us on the form below. Someone will be in touch as soon as possible!