Customer Support And Remote Solutions

Our dedicated support team are on hand to provide a helpdesk and remote support whereever your location. Also onsite support for any break-fix issues or maintenance requirements.

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Comprehensive Support Across The UK And Ireland

Managing technology across multiple sites can be complex, but ensuring your teams have access to support optimises your technology usage. Our dedicated helpdesk team operates seven days a week, providing comprehensive support throughout the UK. We offer on-site engineers to address hardware issues and remote assistance for software inquiries.

 

With our reliable support system, you can be confident that your technology will run smoothly and efficiently, minimising downtime and maximising productivity. You can trust us to be there whenever you need us, ensuring your operations are always at their best.

“What Our Clients Are Saying” Testimonials

Our goal in opening a new concept store was to prioritise customer experience and service. Despite challenges in implementing complex IT processes, we are evolving through our learnings. Acrelec’s support has been crucial for our IT, Commercial, and Marketing teams, especially with adaptable digital screens.

Simon Harrison

Caffè Nero- Operations Manager

Our partnership with Acrelec has been invaluable, growing stronger over the years. Their unwavering commitment to quality and customer satisfaction aligns perfectly with our core values, significantly enhancing customer experiences and fostering a collaborative, innovative environment for mutual growth.

Hannah Smith

SAMSUNG – Account Manager

BIMS is thoroughly impressed with Acrelec’s outstanding work. Their innovative solutions have revolutionised our customer experience, greatly enhancing operational efficiency. This has significantly improved customer satisfaction and overall business performance, showcasing their exceptional commitment.

Karim Zigheche

BIMS – Managing Director

Acrelec has been a fantastic partner in helping us enhance our customer experience at Pasta Evangelists. Their innovative solutions have streamlined our operations, allowing us to serve our customers more efficiently and effectively. Their support has been invaluable in driving our success.

Ebru Bircan

Pasta Evangelists – Brand and Marketing Director

At Archie’s, we’ve been proud customers of Acrelec for some time, using their kiosk systems across all our major stores. The impact has been incredible—Acrelec kiosks have significantly boosted our sales and enhanced the customer experience. We highly recommend their innovative solutions.

Marnie Ahmed

Archie’s – Marketing Manager

We Want to Hear From You

If you want to talk to us about how we can help you transform your customer experience or ask about our latest technology you can reach us on the form below. Someone will be in touch as soon as possible!